Alice Foods

Your Order, DelivereD

Catering to Local &

Interstate Orders

SAme week
delivery promise

HOME, BUSINESS
DELIVERY AVAILABLE

  • For delivery, inbox us on Facebook or Instagram, or call 1300 868 868.
  • Western suburbs daily delivery.
  • For other delivery zones or postcodes, message us for availability.
  • Delivery fees apply.

Start your order

FOR DELIVERY

St Albans Or Footscray

Call 1300 868 868
FOR PICK UP

  • St Albans: 204 Main Rd E, St Albans
  • Footscray: Located in: Footscray Market 127/81 Hopkins St, Footscray

Your Order, DelivereD

Catering to Local &

Interstate Orders

SAme week
delivery promise

HOME, BUSINESS DELIVERY AVAILABLE

  • For delivery, inbox us on Facebook or Instagram, or call 1300 868 868.
  • Western suburbs daily delivery.
  • For other delivery zones or postcodes, message us for availability.
  • Delivery fees apply.

Start your order

FOR DELIVERY

St Albans Or Footscray

Call 1300 868 868
FOR PICK UP

  • St Albans: 204 Main Rd E, St Albans
  • Footscray: Located in: Footscray Market 127/81 Hopkins St, Footscray

PRODUCT AVAILABILITY CHECKLIST

PRODUCT FOOTSCRAY ST ALBANS

Live Seafood

Diverse Sea Treasures

Sushi & Sashimi

Japanese Master

Wagyu Excellence

Japanese & Australian Wagyu

Butchery Gems

Prime Cuts: Lamb, Beef, Wagyu

Frozen Seafood Selection

Toothfish, Prawns, Bugs, Scampi,
Abalone & More

Fresh Oysters

Discover Our Exclusive Selection

Oyster Bar

Select Oyster Varieties

Fresh Fish

Today's Fresh Catch

Asian Groceries

Authentic Asian Ingredients

Party Platters

Seafood, Sushi & Sashimi Platters

PRODUCT
AVAILABILITY
CHECKLIST

PRODUCT ST ALBANS PRE-ORDER FOOTSCRAY

Live Seafood

Diverse Sea Treasures

Sushi & Sashimi

Japanese Master

Wagyu Excellence

Japanese & Australian Wagyu

Butchery Gems

Prime Cuts: Lamb, Beef, Wagyu

Frozen Seafood Selection

Toothfish, Prawns, Bugs, Scampi,
Abalone & More

Fresh Oysters

Discover Our Exclusive Selection

Oyster Bar

Select Oyster Varieties

Fresh Fish

Today's Fresh Catch

Asian Groceries

Authentic Asian Ingredients

Party Platters

Seafood, Sushi & Sashimi Platters

PRODUCT AVAILABILITY CHECKLIST

PRODUCT FOOTSCRAY ST ALBANS

Live Seafood

Diverse Sea Treasures

Sushi & Sashimi

Japanese Master

Wagyu Excellence

Japanese & Australian Wagyu

Butchery Gems

Prime Cuts: Lamb, Beef, Wagyu

Frozen Seafood Selection

Toothfish, Prawns, Bugs, Scampi,
Abalone & More

Fresh Oysters

Discover Our Exclusive Selection

Oyster Bar

Select Oyster Varieties

Fresh Fish

Today's Fresh Catch

Asian Groceries

Authentic Asian Ingredients

Party Platters

Seafood, Sushi & Sashimi Platters

PRODUCT AVAILABILITY CHECKLIST

PRODUCT FOOTSCRAY ST ALBANS

Live Seafood

Diverse Sea Treasures

Sushi & Sashimi

Japanese Master

Wagyu Excellence

Japanese & Australian Wagyu

Butchery Gems

Prime Cuts: Lamb, Beef, Wagyu

Frozen Seafood Selection

Toothfish, Prawns, Bugs, Scampi,
Abalone & More

Fresh Oysters

Discover Our Exclusive Selection

Oyster Bar

Select Oyster Varieties

Fresh Fish

Today's Fresh Catch

Asian Groceries

Authentic Asian Ingredients

Party Platters

Seafood, Sushi & Sashimi Platters

PRODUCT AVAILABILITY CHECKLIST

PRODUCT FOOTSCRAY ST ALBANS

Live Seafood

Diverse Sea Treasures

Sushi & Sashimi

Japanese Master

Wagyu Excellence

Japanese & Australian Wagyu

Butchery Gems

Prime Cuts: Lamb, Beef, Wagyu

Frozen Seafood Selection

Toothfish, Prawns, Bugs, Scampi,
Abalone & More

Fresh Oysters

Discover Our Exclusive Selection

Oyster Bar

Select Oyster Varieties

Fresh Fish

Today's Fresh Catch

Asian Groceries

Authentic Asian Ingredients

Party Platters

Seafood, Sushi & Sashimi Platters

About Alice Foods

Alice Foods began with a simple mission: to bring the
freshest, highest quality seafood, meats, and groceries to
our community. From our origins at the St Albans branch to
our dynamic presence in the Footscray Market, our journey
is marked by unwavering commitment to excellence.
Each Alice Foods location offers a unique culinary
adventure, ensuring that every visit is both a discovery
and a celebration of the highest quality ingredients. Join
us in-store at St Albans or Footscray to experience our
dedication to quality, service, and community firsthand.

About Alice Foods

Alice Foods began with a simple mission: to bring the freshest, highest quality seafood, meats, and groceries to our community. From our origins at the St Albans branch to our dynamic presence in the Footscray Market, our journey is marked by unwavering commitment to excellence.

Each Alice Foods location offers a unique culinary adventure, ensuring that every visit is both a discovery and a celebration of the highest quality ingredients. Join us in-store at St Albans or Footscray to experience our dedication to quality, service, and community firsthand.

locations

Venture into our Footscray Market location for live seafood, Caviar Delicacy, Japanese Otoro & Japanese Scallops, an oceanic feast at the oyster bar, fresh fish directly from the sea, and a continuation of our celebrated sashimi and sushi offerings. The selection of Japanese and Australian Wagyu, Wagyu Hot pot and Korean BBQ cuts, here also mirrors our dedication to providing gourmet catering experiences.

  • Address: 127/81 Hopkins St, Footscray VIC 3011
  • Hours: Tue-Wed: 7am – 4pm,
    Thu-Sat: 7am – 5pm,
    Closed Sun & Mon
Venture into our Footscray Market location for live
seafood, Caviar Delicacy, Japanese Otoro & Japanese
Scallops, an oceanic feast at the oyster bar, fresh fish
directly from the sea, and a continuation of our celebrated
sashimi and sushi offerings. The selection of Japanese
and Australian Wagyu, Wagyu Hot pot and Korean BBQ
cuts, here also mirrors our dedication to providing gourmet catering experiences.

  • Address: 127/81 Hopkins St, Footscray VIC 3011
  • Hours: Tue-Wed: 7am – 4pm,
    Thu-Sat: 7am – 5pm,
    Closed Sun & Mon

In St Albans, explore a diverse selection ranging
from live seafood, Caviar Delicacy, Japanese
Otoro & Japanese Scallops, expertly prepared
sashimi and sushi, to premium Japanese and
Australian Wagyu. Our butchery features the

finest cuts of lamb, beef, and Wagyu, Wagyu

Hot pot and Korean BBQ cuts, complemented

by a curated assortment of exotic Asian

groceries and bespoke catering platters that
promise to elevate any occasion.


  • Address: 204 Main Rd E, St Albans VIC 3021
  • Hours: Mon-Sun: 9am – 7:30pm

In St Albans, explore a diverse selection ranging
from live seafood, Caviar Delicacy, Japanese
Otoro & Japanese Scallops, expertly prepared
sashimi and sushi, to premium Japanese and
Australian Wagyu. Our butchery features the

finest cuts of lamb, beef, and Wagyu, Wagyu

Hot pot and Korean BBQ cuts, complemented

by a curated assortment of exotic Asian

groceries and bespoke catering platters that
promise to elevate any occasion.


  • Address: 204 Main Rd E, St Albans VIC 3021
  • Hours: Mon-Sun: 9am – 7:30pm

FREquently asked questions

Product Information

A: Both the Footscray Market Branch and the St Albans Branch are renowned for their exceptional selection of live seafood,
including lobster, crab, marron, yabby, redclaw, periwinkle, blood and flame cockle, barramundi, and Murray cod.
Additionally, they offer specialty items such as oysters and caviar, along with a diverse range of other premium
selections like Wagyu, lamb, beef, Japanese Otoro, and Japanese scallops.
A: We offer both Japanese and Australian Wagyu, known for their exceptional marbling and flavour. These premium meats
are available at both our St Albans and Footscray locations. You can find Wagyu Hot pot and Korean BBQ cuts,
ensuring a variety of options for gourmet experiences.
A: The St Albans Branch features an extensive selection of Asian groceries from countries such as Japan,
Korea, Taiwan, China, Vietnam, Thailand, Malaysia, and more.
A: At our Footscray Market location, customers can discover a diverse array of offerings:
  • Live seafood: Including lobster, crab, marron, yabby, and more.
  • Delicacies: Caviar, Japanese Otoro, and Japanese Scallops.
  • Oyster bar: An oceanic feast with a variety of fresh oysters.
  • Fish and seafood: Fresh fish directly from the sea along with celebrated sashimi and sushi.
  • Sushi and sashimi: Expertly prepared dishes showcasing the best of Japanese culinary arts, available by preorder only.
  • Premium meats: A selection of Japanese and Australian Wagyu, Wagyu Hot pot, and Korean BBQ cuts.
A: St Albans Branch caters to a wide range of tastes with:
  • Live seafood: A broad selection including specialties like caviar and Japanese scallops.
  • Expertly prepared dishes showcasing the best of Japanese culinary arts, available by preorder only.
  • Premium meats: Our butchery offers top-quality cuts of lamb, beef, and Wagyu, including Wagyu Hot pot and Korean BBQ cuts.
  • Asian groceries: A curated assortment of groceries from across Asia, complemented by organic products.
  • Catering platters: Bespoke catering options designed to elevate any occasion with gourmet offerings, available by preorder only.
A: Yes, we ensure that all our meat products, including premium Wagyu beef
and lamb, are halal to cater to our diverse customer base.
A: Yes, we provide a selection of organic and free-range meats, focusing on sustainable and ethical farming practices.
Our range includes free-range chicken, grass-fed Wagyu, Angus, organic beef, and lamb. Additionally, we can arrange game meat to order.

Store Policies

A: Standard Refund & Returns Policy
At Alice Foods, we ship perishable products, and therefore, we are unable to accept returns. Unlike items with a longer
shelf life, perishable items cannot be restocked or resold. If you are not completely satisfied with your Alice Foods purchase
for a valid reason, please contact us at info@alicefoods.com.au within three (3) days of receiving the product. We will
happily review your order and any reported issues and offer an appropriate resolution, which may include a replacement
of the product in question, credit towards your next purchase, or a partial/full refund. Since we cannot physically inspect the
product, we may ask you to provide photos of the product label and the reported damage. We guarantee delivery to the
address provided when the order is placed/shipped and when retrieved on the guaranteed delivery date. Due to the
perishable nature of our products, we cannot guarantee the condition of the delivery if the address is entered incorrectly,
if a change of address isn’t updated prior to the invoice date (bill date), if the address is altered while in transit, or if you are
unable to retrieve the order on the guaranteed delivery date and did not notify us prior to the order being invoiced. If you
need help with a delivery address change, please email us at info@alicefoods.com.au.

Return/Refund Policy for Cancelled Orders
You are liable for any orders placed or charges incurred prior to the cancellation request. If the request for cancellation is
made after your order has been invoiced, we are unable to provide a refund, and the delivery will proceed as scheduled.

Refund Policy for Stolen Goods
You are liable for any orders placed. Your deliverables become your responsibility upon delivery. We are unable to issue
refunds for stolen goods, especially if we have not received any detailed delivery notes to help prevent such occurrences.

For any questions or concerns, please contact us at info@alicefoods.com.au.
A: Contact us within 24 hours of delivery with your order details and photos of the item.
We will arrange for a replacement or refund as appropriate.

Delivery & Ordering Process

A: You can place an order in several ways:
By Phone:
Call us at 1300 868 868 to place your order directly. Our team can assist you with product choices,
payment, and scheduling your delivery or pickup.

In-Store Pickup:
  • St Albans: 204 Main Rd E
  • Footscray: Located in Footscray Market, 127/81 Hopkins St.

For Delivery:
Inbox us on Facebook or Instagram, or call 1300 868 868.
 
A:
A: While we aim to meet customer preferences, specific delivery times cannot be guaranteed due to logistical reasons.
However, we offer various delivery windows to choose from.

General Enquiries

A:
  • Footscray Market Branch is open Tue-Wed 7 am – 4 pm, Thu-Sat 7 am – 5 pm, closed Mon and Sun.
  • St Albans Branch is open Mon-Sun 9 am – 7:30 pm.